Client experiences
What Clients Have Said About Working With Us
These are accounts from clients who came to Legaris with real matters — and what the experience looked like from their side.
← Back to Home340+
Matters handled
4.8
Average client satisfaction
15+
Years combined experience
3
Focused practice areas
In their own words
Client Reviews
Ahmad Harun
Kudat, Sabah
"The land matter our family had been sitting on for years was handled with care and patience. Faridah explained the native customary rights process in a way that finally made sense to us. The outcome was better than we'd hoped, and we were kept informed throughout."
Land Dispute Resolution · March 2026
Lee Cheng Wei
Kota Kinabalu, Sabah
"I was setting up a food manufacturing business and had no idea how many licences were involved. James walked us through each requirement — SSM, the sector licence, and the council approvals — without making it feel overwhelming. We opened on schedule."
Business Licensing Consultation · February 2026
Siti Rahmah Abdul
Sandakan, Sabah
"The debt recovery process took longer than I'd expected — but Nurul was honest about that from the start and explained why. Her preparation for the demand stage was thorough, and the matter was resolved before reaching court. I appreciated the steady communication."
Debt Recovery Counsel · January 2026
Rajan Devaraj
Tawau, Sabah
"We had an encroachment issue that had dragged on for two years before we contacted Legaris. The title verification they did in the early stages identified something our previous advisors had missed entirely. That made all the difference."
Land Dispute Resolution · March 2026
Norhaliza Fadzillah
Kota Belud, Sabah
"The licensing consultation was practical and well-organised. James gave us a clear list of what was needed, in what order, and by which authority — which made the whole process feel manageable. A few approvals took longer than expected on the authority side, but that wasn't within Legaris's control."
Business Licensing Consultation · February 2026
Yeo Kok Heng
Kota Kinabalu, Sabah
"I'm a landlord who had a long-standing rent debt to recover. Nurul assessed the documentation and told me clearly what was and wasn't enforceable before we proceeded — which I appreciated. She didn't push me toward court when a demand letter resolved the matter."
Debt Recovery Counsel · January 2026
In more detail
Case Summaries
These are anonymised accounts from completed engagements, shared with client consent.
The Situation
Indigenous Land Boundary — Sabah Interior
A community of twenty-six families held land under native customary rights, but a development company had begun clearing sections they claimed fell within their licensed area. The families had no formal documentation of the boundary.
What We Did
We coordinated a site assessment with a licensed surveyor and reviewed the historical records held by the Land and Survey Department. The native title claim was documented and submitted, and we represented the community at the resulting inquiry. The development was suspended pending the outcome.
Outcome
The inquiry upheld the community's boundary claim. The development company was required to retreat from the disputed area. The community now has formal documentation of their rights on record with the department.
Duration: approx. 14 months
The Situation
Retail Business Licensing — Kota Kinabalu
A husband-and-wife team was opening a halal food retail outlet in a commercial area. They had registered their company with SSM but were unsure which additional licences were needed and which local authority approvals were required before trading.
What We Did
We prepared a licensing map identifying the halal certification path, the Kota Kinabalu City Hall business premise licence, and the food handling requirements under relevant regulations. We assisted with application preparation for each and tracked submissions on their behalf.
Outcome
All licences and approvals were obtained within five weeks. The business opened as planned, with no outstanding compliance matters. The clients noted that having a single point of contact for all applications removed considerable uncertainty.
Duration: 5 weeks
The Situation
Unpaid Services — B2B Supplier
A logistics company had MYR 78,000 in outstanding invoices from a long-standing client who had ceased communication. The relationship had been informal over many years, and documentation was incomplete.
What We Did
We reviewed the available records and identified what was enforceable. We advised the client on the limitations of the incomplete documentation before proceeding. A formal demand letter was drafted and served. When no response was received, we filed in the Magistrate's Court and represented the client at the hearing.
Outcome
Judgment was obtained for MYR 63,000 — reflecting the enforceable portion of the outstanding amount. Enforcement proceedings were then initiated, resulting in partial recovery within a further two months.
Duration: approx. 9 months
Our credentials
Professional Standing
Malaysian Bar
All practitioners are full Bar members
Sabah Law Society
Active member since firm establishment
4.8 / 5 Average
Client satisfaction across all engagements
340+ Matters
Handled across East Malaysia
How to reach us
Contact Legaris
33 Jalan Gaya, 88000 Kota Kinabalu, Sabah
Mon–Fri 9:00 AM – 6:00 PM, Sat 9:00 AM – 1:00 PM
If you'd like to discuss a matter, you're welcome to call, email, or use the contact form on our home page. We respond to all enquiries within one working day.
Send a MessageSpeak with our team about your matter
We welcome initial enquiries without any pressure to proceed. Let us understand the situation first, and we'll share what we see as the realistic options.